Eudora 6.x Secure Connection/SMTP Authentication Setup
The Eudora e-mail client is the most difficult of the four described mail clients to configure to use the secure POP/IMAP connection that the SIUC e-mail servers offer. Not only do you have to make configuration changes within the e-mail client itself, you also have to manually edit a configuration file which will force Eudora to interact correctly with the SSL (secure) connection to the e-mail servers.
Open Eudora as if you were going to check your e-mail. Click on the "Tools" menu and select "Options".
You will see the "Options" window. In the "Getting Started" section verify that your settings are correct. You should have "saluki-mail.siu.edu" as the incoming mail server and "saluki-mailhub.siu.edu" selected as the outgoing (SMTP) server. Place a checkmark in the checkbox next to the "Allow authentication" box.
Click the "Checking Mail" icon in the left hand column to move onto the next step. Under "Secure Sockets when Receiving", click the drop down menu and select "If Available, STARTTLS". You can also select "STARTTLS Required", but this will only allow you to connect securely, and if for some reason the secure connection is unavailable, you will be unable to receive or send e-mail.
Click the "Sending Mail" icon in the left hand column to continue. Click the "Allow authentication" box (this will activate SMTP authentication), and under "Secure Sockets when Sending" select "If Available, STARTTLS". Click the "OK" button.
You now have completed the configuration portion of the Eudora e-mail client. The next step is the most important, and the most difficult. If you do not complete this step, you will be unable to send and/or receive e-mail with your Eudora e-mail client.
You must locate a file on your PC called "eudora.ini". This is the configuration file that must be edited to allow Eudora to communicate correctly with the SSL connection on the e-mail servers. This file will be located in the directory where you installed Eudora.
To locate this file, we recommend using the Windows search function. To use this function, do the following. Click the "Start" button and select "Search", then select the "For Files or Folders" option. See below.
You will see a search screen appear. Click on "All files and folders" (the third green arrow down).
You will see the following screen. Be sure to type in "eudora.ini" in the first field. Leave the second field blank, and make sure you have "Local Hard Drive (C:)" in the third and final field. After you have done this, click the "Search" button.
It is possible that the search function will return more than one location of the "eudora.ini" file. Pay attention to the location of the files. If you know what path you installed your Eudora in, select the file that corresponds to that path name. It is likely that your Eudora is installed in the default directory, so select the "eudora.ini" file that is located in C:\Program Files\Qualcomm\Eudora.
If you are not sure which path your Eudora is installed at, or if you see multiple locations of the same file, you can contact the Computer Support Center at 453-5155 (infotech@siu.edu), and they will be able to assist you.
Once you have determined the location of the "eudora.ini" file, select this file and right click on it. You will see a menu similar to the one below appear. Select "Open" from this menu.
The "eudora.ini" file will open up in Notepad. You must scroll to the bottom of the [Settings] section and insert the necessary lines.
Scroll to the end of the [Settings] section (right above [Mappings]) and insert the following lines:
SSLSendVersion=6 <x-eudora-option:SSLSendVersion=6>
SSLReceiveVersion=6 <x-eudora-option:SSLReceiveVersion=6>
After you insert these lines, click "File" and then "Save".
You can now open your Eudora mail client and test the configuration changes. First, you need to check your mail to confirm that your newly configured Eudora can interface with the SSL connection on the mail server. If you are able to enter your password and successfully download/access your mailbox, your configuration of the incoming mail server was successful.
Next, you need to attempt to send an e-mail message. You will be prompted for your password again in order to authenticate yourself on saluki-mailhub.siu.edu (outgoing mail server).
If the configuration changes you made are not correct, you will be unable to send and/or receive messages and will probably receive a warning message that says that the e-mail server does not support SSL connections. If this happens, start at the beginning of this document and go through the process again. If Eudora still cannot send and/or receive mail, go back to the receiving and sending sections of this document and select "Never" under the "Secure Socket when Receiving" and "Secure Socket when Sending" area. This will turn the secure connection and SMTP authentication off, but you should be able to send and receive mail once again.
If you have any difficulties with this configuration change, you can contact the Computer Support Center at 453-5155 (infotech@siu.edu) and they will be able to assist you.