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Thunderbird 2.x Secure Connection/SMTP Authentication Setup

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Configuring Thunderbird 2.x to use the secure POP/IMAP connection that the SIUC e-mail servers offer is a relatively easy process. You first must open Thunderbird as you would as if checking your e-mail.

Next, click the e-mail address (most users will only have one) you wish to configure (on the left hand side), and you will see a screen similar to the one below. Click the "View settings for this account" link in the middle of the page on the right hand side.

thunderbird settings

You will see a pop-up menu similar to the one below. Click "Server Settings" in the field on the left hand side under the e-mail account you wish to configure. On the right hand side, click the check box next to "Use secure connection (SSL)". Verify that the Server Name is correct (saluki-mail.siu.edu) and that your Network ID appears and is correct. The "Port:" number will automatically be changed for you. If you are a POP user, the port number will be 995, if you are an IMAP user, the port number will be 993.

thunderbird account settings 1

Click the "Outgoing Server (SMTP)" link in the left hand field. Select the outgoing server you wish to modify (saluki-mailhub.siu.edu) and click the "Edit" button. Verify that the Server Name is correct (saluki-mailhub.siu.edu), change the server name if it is not correct. Click the checkbox next to "Use name and password" and fill in your Network ID (the first part of your e-mail address) in the appropriate field. Click the "TLS, if available" radio button under "Use secure connection (SSL):". This process will activate both secure connections on the outgoing mail server as well as SMTP authentication. Click the "OK" button.

thunderbird account settings 2

Close and reopen Thunderbird. Verify that these setting work correctly by first attempting to check your mail. If you are able to check your mail, test the outgoing e-mail server by sending an e-mail message to someone (yourself is fine).You will be prompted to enter your password to authenticate yourself on the outoing e-mail server (saluki-mailhub.siu.edu). If your configuration changes were successful, you will be able to send and receive e-mail.

You should also see a small yellow lock icon appear next to your e-mail address (see below in red circle) in Thunderbird. This shows you that Thunderbird is using a secure connection.

thunderbird inbox secure icon

If you have any difficulties wish this configuration change, you can contact the Computer Support Center at 453-5155 (infotech@siu.edu) and they will be able to assist you.